Service Software Engineer needed for a contract opportunity with Yoh's client located in Plano Texas.

Top Skills You Should Possess:

- EMM

- Charging Systems

What You'll Be Doing:

- Responsible for the operations and maintenance of complex customer systems and applications.

- Create and Maintain a stable, efficient, and optimal reporting environment.

- Recommend techniques to improve reporting performance.

- Performing O&M Health checks of MM, Data warehouse system (CRS), Green Plum and reporting environment and making sure it is up-to-date with all the corrections and patches.

- Must ensure all the data loads and batch jobs are completed properly and have integrity every day.

- Support Customers on their problems related to EMM, CRS and its reports.

- Assist Solution Department with technical knowledge of CRS and the whole reporting environment.

- Validation and analysis of Month-End data for customers and making sure all the reports and interfaces are available to them all the time.

- Resolve Trouble Tickets and Change Requests for Reporting

- Provide Customer Support.

What You Need to Bring to the Table:

- Business: Accountable, Customer Oriented Customer Relationship Skills, Ericsson Knowledge, and Risk & Changes/Negotiation.

- Human/Relationship: Acts with Integrity, Adaptable/Flexible, Builds Relationships, Communicates Effectively, Influences Others, Leadership Skills, Positive Attitude, Promotes Empowerment, and Provides Feedback.

- Operations: Change Management, Execution Driven, Operational Efficiency, Performance Oriented and Process Management. 

Technical/Professional:

- Performing O&M Health checks of MM, Data warehouse system (CRS) & Reporting.

- Must have good understanding of storage systems from different vendors like EMC, Oracle, HP.

- Must have experience in maintaining Oracle SUN Servers.

- Broad knowledge of Ericsson products and systems and most importantly Ericsson Charging System.

- Must have good knowledge of databases like Oracle, Greenplum, Postgres.

- Experience in SQL, Perl, Shell Scripting.

- Good knowledge of UNIX and Linux

Apply: ASAP