Location: Switzerland Zurich Position Type: Permanent Our Client's Custody Services Centre is looking for a Zurich-office: Support Head Institutional Clients - Challenging leadership of a department with about 12 employees, has the customer care of sophisticated institutional clients - Exciting job as department manager in senior management in a region that is characterized by development and growth - Ensuring and developing a premium high-end client support - Contact and escalation point for customers and interfaces as well as answering the telephone and written inquiries - Participation in customer visits and presentations for new customers - Intense, versatile interface maintenance, and coordination activities with front-line units - Responsibility for daily operations (quality, processes, etc.) - Independent monitoring of compliance with service level You offer: - Proven, in-depth management experience - Very good knowledge of the securities business as well as broad knowledge in banking, ideally good understanding of the front and / or custody environment - Business management training or higher banking training - Very good German and English (French a plus) - Distinct dynamics and performance orientation - Independent, motivated and very customer oriented personality Please join our group to discuss further with our recruiters: http://groups.google.com/group/esfab-financial-careers |
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